Services d'externalisation Informatique et solutions digitales (ITO)
Our services
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- Découvrez l’ensemble de nos services d’externalisation et nos références clients.
Nos solutions d'ingénierie logicielle et de support technique
Pour sécuriser vos infrastructures et accélérer votre transformation digitale, CEPAL DATA déploie une équipe d’experts IT réactifs, spécialisés autour de deux piliers majeurs :
- Ingénierie Logicielle & Développement : Conception, architecture et développement d'applications métiers, de plateformes web et de solutions digitales sur mesure, adaptées à vos objectifs business.
- Support Technique & Infogérance : Assistance technique au quotidien, maintenance corrective et évolutive (TMA), supervision de vos infrastructures réseaux et helpdesk en ticketing réactif pour garantir la disponibilité maximale de vos outils informatiques.
Helpdesk et support technique
- Assistance technique à distance en français
- Gestion et résolution rapide des tickets
- Support utilisateur multi-niveaux (N1, N2, N3)
- Monitoring des systèmes critiques
- Prise en charge prioritaire en cas d’incident majeur
Ingénierie et développement logiciel
- Mise à disposition de développeurs, programmeurs et chefs de projet
- Développement sur mesure (web, applications internes, scripts)
- Maintenance évolutive et corrective
- Mises à jour régulières des systèmes et bases de données
- Intégrations entre différents outils (API, ERP, CRM…)
IA et Automatisation
- Mise à disposition de développeurs IA et Data Scientists
- Création de modèles d’IA sur mesure pour des solutions intelligentes conçues spécifiquement pour vos enjeux.
- Voicebots et chatbots performants pour une assistance fluide, instantanée et disponible 24/7.
- IA générative pour automatiser la création de contenus
- Data processing and predictive analytics
The benefits of outsourced IT
- Bilingual French / English team, responsive and dedicated
- Total flexibility: occasional support or dedicated team for the long term
- Commitment to results, monthly reporting and GDPR compliance
The benefits of outsourced IT
- Bilingual French / English team, responsive and dedicated
- Total flexibility: occasional support or dedicated team for the long term
- Commitment to results, monthly reporting and GDPR compliance
Our technological expertise for your digital transformation
Software development
We master modern and high-performance stacks to design web, mobile or desktop applications that are fast, scalable and secure, perfectly adapted to our clients' business needs.
Request a free study
Artificial Intelligence and Automation
We leverage the most advanced AI technologies to automate your processes, analyse your data and develop intelligent solutions with high added value.
Request a free study
Databases
We design and optimise robust and highly available databases, with rigorous data protection and full GDPR compliance.
Request a free study
Project Management Tools
We guarantee transparent collaboration and perfect traceability using proven tools, for deliveries that are always controlled and on time.
Request a free study
ERP and Business Management
We develop tailor-made solutions, automate your business processes and deploy high-performance ERPs for complete integration into your environment.
Request a free study
CMS and Content Management
We design and integrate flexible and high-performance content management solutions, tailored to your editorial needs.
Request a free study
DevOps and Cloud
We ensure the deployment, scalability and security of your applications through modern cloud infrastructures and automated pipelines.
Request a free study
Software development
We master modern and high-performance stacks to design web, mobile or desktop applications that are fast, scalable and secure, perfectly adapted to our clients' business needs.
Request a free study
Artificial Intelligence and Automation
We leverage the most advanced AI technologies to automate your processes, analyse your data and develop intelligent solutions with high added value.
Request a free study
Databases
We design and optimise robust and highly available databases, with rigorous data protection and full GDPR compliance.
Request a free study
Project Management Tools
We guarantee transparent collaboration and perfect traceability using proven tools, for deliveries that are always controlled and on time.
Request a free study
ERP and Business Management
We develop tailor-made solutions, automate your business processes and deploy high-performance ERPs for complete integration into your environment.
Request a free study
CMS and Content Management
We design and integrate flexible and high-performance content management solutions, tailored to your editorial needs.
Request a free study
DevOps and Cloud
We ensure the deployment, scalability and security of your applications through modern cloud infrastructures and automated pipelines.
Request a free study
Free study
Contact us to obtain a personalised free study
We are committed to providing you with a free study of your IT needs and a personalised quote within 48 hours through a simple process:
- 1. Submit your project: Describe your software engineering or technical support needs via our online form, email or WhatsApp.
- 2. Analysis by an IT expert: A technical manager will study the feasibility and architecture of your project.
- 3. Transparent quote within 48h: Receive your tailor-made, no-obligation quote, detailing the operational cost estimate and delivery times.
Request a free study